📄 Terms and Conditions – Tec Ceramics

Effective Date: 6 May 2025
Company Name: Tec Ceramics
Registered Address: Unit A, 82 James Carter Road, Mildenhall, IP28 7DE, United Kingdom
Email: sales@tecceramics.co.uk
Website: https://tecceramics.co.uk

1. Scope of Terms

These terms govern your use of our website and any inquiries, orders, or communications made through it. By accessing or using our website, you agree to be bound by these terms.

2. Company Information

Tec Ceramics is a supplier of high-quality ceramic materials and products. For more details or to request a quote, please contact us via the form or by email at sales@tecceramics.co.uk.

3. Use of the Website

You agree to:

  • Use this site lawfully and in good faith

  • Not misuse or interfere with the security or functionality of the website

  • Not reproduce, copy or exploit any part of the website without written permission

We reserve the right to restrict access to any part of the site, or terminate access at our discretion.

4. Intellectual Property

All content on this site (including logos, images, product descriptions, text) is the intellectual property of Tec Ceramics or its partners, and may not be reused or redistributed without permission.

5. Product Information

We make every effort to ensure product descriptions, prices and availability are accurate. However, we reserve the right to:

  • Modify product specifications

  • Correct any errors or omissions

  • Refuse any inquiry or order at our discretion

All product images are for illustrative purposes and may differ slightly from the delivered product.

6. Orders and Payments

Orders are not placed directly through the website. Instead, all inquiries are followed up by email or phone. Pricing, delivery timelines, and payment details are confirmed manually upon quotation.

Payment terms and methods will be agreed upon during the order confirmation process.

7. Delivery

We aim to deliver goods on time as agreed, but delays may occur due to unforeseen circumstances. Tec Ceramics cannot be held liable for any indirect loss resulting from delayed delivery.

Risk passes to the buyer upon delivery unless otherwise agreed in writing.

8. Returns & Refunds

Returns are only accepted for damaged or defective goods, notified within 7 days of receipt. A full refund or replacement will be provided once the issue is verified.

No returns are accepted for custom-made or cut-to-size products unless faulty.

9. Liability

Tec Ceramics shall not be liable for any indirect, special or consequential loss or damage arising from the use of our website or the supply of our products.

Our liability is strictly limited to the purchase price of the product(s) concerned.

10. Governing Law

These Terms are governed by the laws of England and Wales. Any dispute arising shall be subject to the exclusive jurisdiction of the courts of England.

11. Contact

If you have any questions regarding these Terms and Conditions, please contact:

Tec Ceramics
Unit A, 82 James Carter Road
Mildenhall, IP28 7DE
United Kingdom
📧 Email: sales@tecceramics.co.uk